Filey Bird Garden & Animal Park is an outdoor attraction with plenty of space to social distance - research shows that you are much less likely to get coronavirus whilst outside.  Like all businesses in the current situation, we are working very hard to keep everyone safe, and have implemented a number of additional measures based on official guidance.  However, it is your responsibility to follow these and maintain social distancing.  Please do not visit if you are showing COVID-19 symptoms.

 

If, having read these measures, you still feel uncomfortable about visiting, we hope you will return when things get back to ‘normal’.

 

By entering the park you agree to follow all signage and instructions. Visitors found to be breaching these may be asked to leave without a refund.

 

We ask that you are polite and patient with both staff and other visitors. If you have any problems or concerns please inform a member of staff

To ensure the safety of our staff, visitors and animals we have caried out a comprehensive Risk Assessment and implemented the following measures:

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• Visitor numbers closely monitored and will be limited if necessary

• Screens at service areas

• One way systems in place

• Additional hand sanitising stations and sinks

• Additional cleaning in toilets and high contact areas

• Queueing systems for the café, gift shop, and entrance

• Reduced Cafe menu – take away only (picnic tables in the park)

• Contactless payments up to £45 (cash and chip & pin accepted)

• Animal feeding will not be permitted

• No scheduled keeper talks/animal feeding to discourage crowds

• Playpark closed in line with official guidance

 

Pre-booking is not currently required. However, we are usually busiest between 10am-1pm, so consider coming later (last admission is 4pm)

 

Face masks and gloves are not compulsory, but if you wish to wear them, please dispose of them responsibly to protect our staff, animals and the environment.

 

Although every effort has been made to allow easy social distancing, some narrow areas will require you to step back and wait to allow others exit the area before you can enter.

 

Measures will be reviewed and changed in line with official guidance